Clear by design
The rules around every Ruyte journey.
Shopping from brands, trading in a piece, earning credit or building a storefront should feel understandable before you commit.
Shopping & orders
Marketplace & order terms
Cart, acceptance, split orders and cancellation
Returns & exchanges
Eligibility, return shipping, inspection and refunds
Shipping & delivery
Processing, dispatch, tracking and proof of delivery
Customs & international orders
Duties, clearance and cross-border outcomes
Product information & sizing
Measurements, handwork, colour and included pieces
Credits & participation
Rewards, promos & store credit
Eligibility, stacking and return recalculation
Brand seller agreement
Commercial terms, listings, fulfilment, data, tax and recommerce standards
Influencer agreement
Disclosures, closets and commissions
Resale & selective relisting
How customer-to-brand trade-ins actually work
Product safety & authenticity
Counterfeit, recalls and rights-holder reports